Friday, January 12, 2018

What happens if your iPhone X, suddenly gave you a black screen? Restart / Soft Reset


A restart (soft reset) can resolve issues like continuous resetting/rebooting, device crashing, freezing, won't ring or vibrate, can't make or receive calls, device locks up, and keypad doesn't respond.
Note A soft reset (turning the device off then back on) is similar to restarting a desktop computer and is one of the first steps in troubleshooting a device. A soft reset won't affect data on the device.
Caution Caution:
  • Emergency SOS in iOS 11 provides you with the ability to contact emergency services (e.g., 911) using the same button combination as a soft reset. 
  • If you hold the Side and volume buttons for longer than 5 seconds, your iPhone automatically calls emergency services.  Visit the Emergency SOS support page for more info.
  1. Press and hold the Side button (located on the top right edge) and either Volume Button.
    Note If the phone is off or not responding, refer to soft reset for unresponsive iPhone.
    Power, volume and silent mode controls
  2. When "slide to power off" appears, release buttons.
    Slide to power off
  3. Slide the Power switch right.
    Note Allow several seconds for the device to power off.
  4. With the device powered off, press and hold the Side button until the Apple logo appears then release.
Source: https://www.verizonwireless.com/support/


For older iPhones:

Press the "Sleep/Wake" button again to turn on the iPhone
If the screen remains black and you don't see the red slider, reset the phone. 
Press and hold both the "Sleep/Wake" and the "Home" buttons at the same time for at least 10 seconds. When you see the Apple screen, release the buttons.


No comments:

Post a Comment